Accident and damaged car removal
A damaged car may need different collection arrangements from one that can roll out of a driveway. Tell ScrapCars.ca where the car is, what happened to it and which parts you can see are damaged. Request a quote without trying to start or move the car for the enquiry.
Call 1-855-549-4466
Get a quote for your car
We’ll get in touch within 24 hours. Check your junk mail for our reply. Sending this form does not book a pickup.
All fields are required except pickup notes.
Describe the damage you know about
Mention damage around the wheels, suspension or steering, along with doors that will not open and loose body panels. Tell the team about missing parts or leaks you have noticed. If you cannot tell whether the car can roll, choose “Unsure” on the form rather than testing it.
Let the team know if the vehicle is electric or hybrid and if you know of damage near its battery. Keep clear of damaged components and leave the assessment to people qualified to handle them.
Confirm who can release the car
If the car is at a repair shop or storage yard, contact the site before arranging removal. Confirm who controls access and whether they require release instructions. Tell the team about an unresolved insurance claim or ownership issue. Resolve authority to sell or release the vehicle before agreeing to a handover.
Plan access before pickup
Describe the space around the car, any entrance restrictions and whether other vehicles block access. Discuss the offer, collection charges and payment arrangements before accepting. The team must confirm a suitable pickup plan and time. For questions about a damaged vehicle, call 1-855-549-4466.
Details to check for a damaged-car enquiry
- Report deployed airbags and doors or a trunk you cannot open.
- Identify detached panels or loose parts beside the vehicle without handling them.
- Tell the team if debris or another damaged vehicle blocks access.
- Ask the storage site about release hours and charges that may continue until collection.
- Confirm that the owner and any insurer involved have resolved permission to release the car.
Questions before collection
Can I enquire about a car with severe damage?
Yes. Describe the damage and location. The team needs to assess the details before confirming whether it can arrange collection.
Do I need to repair it before asking?
Request a quote for the car in its current condition. Discuss any proposed changes before spending money or removing components.
Can I book while an insurer is reviewing the car?
You can ask about the process. Confirm your authority to dispose of the vehicle with the parties involved before agreeing to collection.
Can I request a removal quote before getting a repair estimate?
Yes. Describe the damage you know about and say that you do not have a repair estimate. Confirm any insurance and ownership requirements before accepting an offer or releasing the car.
Check your pickup location
Find your municipality and share the location where the vehicle is parked.
Browse our Ontario service areasRelated vehicle services
Resources for scrapping a car in Ontario
Use these Auto Heaven resources to prepare questions about paperwork, licence plates and vehicle handover. Confirm the requirements for your vehicle with the collection team.
Prefer to talk about your car?
Have the make, model and pickup location ready.